Privacy Policy

Our privacy policy outlines how we collect, use, and protect your personal information

Last Updated: January 2026

1. Introduction

WEPA (Water Supply and Environment Protection Association) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Name, email address, phone number, mailing address, and demographic information when you voluntarily submit contact forms.
  • Financial Data: Financial information related to donations and transactions may be collected through secure payment processors.
  • Technical Data: Browser type, IP address, operating system, and usage patterns through cookies and analytics tools.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, and pages visited.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Generate a personal profile about you so that future visits to the Site are personalized
  • Increase the efficiency and operation of the Site
  • Monitor and analyze usage and trends to improve your experience with the Site
  • Notify you of updates to the Site
  • Process your transactions and send you related information
  • Email you regarding information, promotions, and updates, pertinent to your use
  • Fulfill and manage requests, orders, payments, and other transactions related to our services

4. Disclosure of Your Information

We may share your information in the following situations:

  • By Law or to Protect Rights
  • Third-Party Service Providers
  • Marketing Communications
  • Online Postings
  • Affiliates and Partners

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: privacy@wepa.org

Address: Rulindo District, Rwanda